Shipping policy

The Loadcart is the perfect place where you can shop online for your favorite products and enjoy the complete hassle-free shopping experience from the comfort of your home. We take pride in serving our customers with the best experience and our shipping policy will help you understand the duration of receiving your order in a timely manner.

 

SHIPPING TIME:

We totally understand the excitement to get your product to your doorstep as soon as possible and for that, we do our best to deliver your product in the given span of time. We dispatched orders within 48 hours (Monday to Friday) and our standard delivery time for any product is 5-6 working days (Monday to Friday). We are providing free shipping services across the UK and currently shipping in the UK only.

What time can I expect my order to be delivered?

It is difficult to say the exact delivery time but as our courier service provider work through the business days and they usually deliver the parcel in the span of 9 am-5 pm Mon-Fri in which holidays are not included. So you can expect your parcel to be delivered in the given span of time during the business days.

How will I know whether my order has been shipped?

Once your order has been shipped we will send you a confirmation email along with the tracking number on your shared email.

How can I check on my order's delivery status?

You can enter the tracking number that is provided in the email on the website of the courier service, which will help you to know the status of your parcel.

What if I don't receive my order by the scheduled delivery date?

Kindly contact us through our email in case of a delay in your parcel’s delivery and we will get back to you in one business day.

What should I do if my order says it’s delivered but I don’t have it?

Kindly contact us through email as soon as possible and we will get back to you in one working day and do our best to resolve this issue.

I received most of my order, but I'm missing one item, what should I do?

In that case, first kindly check your email if that missing item is scheduled to be shipped separately or not. If it isn’t the case then kindly contact us through email immediately, we will look into this matter and resolve your issue.  

Customer Support:

Email: support@theloadcart.com

Phone: +44 7915652520